Shipping / Returns


We ship internationally via the Royal Mail Standard service. All orders will be despatched within 48 hours of an order being placed between Monday-Friday.

UK - £4.99
Asia, Australia - £12.50
Europe Zones 1,2 & 3 - £10.00
USA - £17.50


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase and you will need to cover the return postage costs. Once we receive your BB Buddy, we will refund you via your original payment method within 5 working days. 

To begin a return, send us an email on: [email protected].